I can't see deployment logs and it says contact support
mohamedyahia616-rgb
FREEOP

2 months ago

I can't see deployment logs and it says contact support

Solved

6 Replies

Status changed to Awaiting Railway Response Railway 2 months ago


chandrika
EMPLOYEE

2 months ago

Hi there, thank you for raising, I've escalated this with the team. Will keep you posted!


Status changed to Awaiting User Response Railway 2 months ago


chandrika
EMPLOYEE

2 months ago

Quick update: we've called an incident regarding the logs issue here https://status.railway.com/cmmp1u3tc0ai82tn1vdpm7mwj


chandrika
EMPLOYEE

2 months ago

Our incident regarding this has been updated https://status.railway.com/cmmp1u3tc0ai82tn1vdpm7mwj: we've confirmed logs are loading with elevated delay. Our team is aware and working on a fix.


chandrika

Our incident regarding this has been updated https://status.railway.com/cmmp1u3tc0ai82tn1vdpm7mwj: we've confirmed logs are loading with elevated delay. Our team is aware and working on a fix.

beto1989
FREE

2 months ago

I'm experiencing the same issue. Logs are not loading in my project dashboard either. Thanks for the update.


Status changed to Awaiting Railway Response Railway 2 months ago


Status changed to Awaiting User Response nico 2 months ago


chandrika
EMPLOYEE

2 months ago

We've implemented a fix and the logs should be returning to nominal soon, we're still monitoring


chandrika
EMPLOYEE

2 months ago

The logs incident has just been resolved https://status.railway.com/cmmp1u3tc0ai82tn1vdpm7mwj, please let us know if you're still running into this but logs should be back to normal now


Status changed to Solved chandrika 2 months ago


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