12 Replies
redicides
TRIAL
a year ago
Maybe because you haven't filled in your payment information..?
redicides
TRIAL
a year ago
Or did you take the screenshot before doing that
adam
MODERATOR
a year ago
@reem_902 please try again on incognito mode/a new browser. An extension you have may be messing with the page
Anonymous
TRIAL
a year ago
I have the same problem - the payment details field is blocked. I tried in Safari and Chrome without and extensions.
jake
EMPLOYEE
a year ago
Hey @reem_902 could you try again please?
jake
EMPLOYEE
a year ago
Also anybody else in this help station thread. Issue should be resolved please let me know if not!
I tried on different laptops and incognito at the time, but let me try again now
adam
MODERATOR
a year ago
Fantastic! Closing this thread
adam
MODERATOR
a year ago
!s
Status changed to Solved adam • about 1 year ago