a year ago
I am trying to upgrade to hobby so I can deploy code, but the CC screen is unavailable, and the link button doesn't work, even though I see the correct card in the little picture. I have logged out and back on, and tried it in private mode.
27 Replies
a year ago
i have the same issue ..
a year ago
Same
a year ago
SAME
a year ago
I have this same issue. Super frustrating.. I'm trying to pay
a year ago
same here
a year ago
hmm interesting if i create a new team with a card i can do that but i cant seem to upgrade my current workspace from hobby to pro.
a year ago
Hey there,
I attempted to recreate this issue and wasn't able to repro. Could you try again?
I see sri-thorobid has successfully upgraded to Pro.
Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
the same problem, I can't enter the data for payment and switching to the hobby plan
a year ago
Same here btw - not able to make any payment hobby or pro
ben-3au
Same issue here. Can't click in the card number field
a year ago
I can't too. What's wrong with service?
a year ago
same
a year ago
I logged off and on, and again tried in a private window, not working
echohack
Hey there, I attempted to recreate this issue and wasn't able to repro. Could you try again? I see `sri-thorobid` has successfully upgraded to Pro. Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
a year ago
me tooo!help,the input is disabled
echohack
Hey there, I attempted to recreate this issue and wasn't able to repro. Could you try again? I see `sri-thorobid` has successfully upgraded to Pro. Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
a year ago
Still having this issue
echohack
Hey there, I attempted to recreate this issue and wasn't able to repro. Could you try again? I see `sri-thorobid` has successfully upgraded to Pro. Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
a year ago
this is how it looks
Attachments
a year ago
I don't understand how this can be such a difficult problem for place that hosts code,
a year ago
The fact this is taking so long to fix (literally the way you guys make money) make me nervous about building on top of the rest of the platform.....
a year ago
I solved this by using Safari on my phone, instead of Edge on my PC. Still pretty bad for a place that provides infrastructure.
a year ago
Hi all, apologies for this — we're looking into it
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
🛠️ The internal ticket Credit Card Screen is not available for upgrading plans? has been marked as in progress.
a year ago
✅ The internal ticket Credit Card Screen is not available for upgrading plans? has been marked as completed.
a year ago
Hey everyone,
We've just merged a change (there was a UI issue that was blocking clicking on the credit card input). It should be live shortly.
a year ago
Just confirming that this is live. If you tried to upgrade, please try again.
Status changed to Solved echohack • 11 months ago