6 months ago
I am trying to upgrade to hobby so I can deploy code, but the CC screen is unavailable, and the link button doesn't work, even though I see the correct card in the little picture. I have logged out and back on, and tried it in private mode.
27 Replies
6 months ago
i have the same issue ..
6 months ago
Same
6 months ago
SAME
6 months ago
I have this same issue. Super frustrating.. I'm trying to pay
6 months ago
same here
6 months ago
hmm interesting if i create a new team with a card i can do that but i cant seem to upgrade my current workspace from hobby to pro.
6 months ago
Hey there,
I attempted to recreate this issue and wasn't able to repro. Could you try again?
I see sri-thorobid has successfully upgraded to Pro.
Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
Status changed to Awaiting Railway Response Railway • 6 months ago
6 months ago
the same problem, I can't enter the data for payment and switching to the hobby plan
6 months ago
Same here btw - not able to make any payment hobby or pro
6 months ago
Same issue here. Can't click in the card number field
Attachments
ben-3au
Same issue here. Can't click in the card number field
6 months ago
I can't too. What's wrong with service?
6 months ago
same
6 months ago
I logged off and on, and again tried in a private window, not working
echohack
Hey there,I attempted to recreate this issue and wasn't able to repro. Could you try again?I see sri-thorobid has successfully upgraded to Pro.Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
6 months ago
me tooo!help,the input is disabled
echohack
Hey there,I attempted to recreate this issue and wasn't able to repro. Could you try again?I see sri-thorobid has successfully upgraded to Pro.Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
6 months ago
Still having this issue
echohack
Hey there,I attempted to recreate this issue and wasn't able to repro. Could you try again?I see sri-thorobid has successfully upgraded to Pro.Edit: Seeing that other folks are still actively seeing this issue. Escalating to the team.
6 months ago
this is how it looks
Attachments
6 months ago
I don't understand how this can be such a difficult problem for place that hosts code,
6 months ago
The fact this is taking so long to fix (literally the way you guys make money) make me nervous about building on top of the rest of the platform.....
6 months ago
I solved this by using Safari on my phone, instead of Edge on my PC. Still pretty bad for a place that provides infrastructure.
6 months ago
Hi all, apologies for this — we're looking into it
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
🛠️ The internal ticket Credit Card Screen is not available for upgrading plans? has been marked as in progress.
6 months ago
✅ The internal ticket Credit Card Screen is not available for upgrading plans? has been marked as completed.
6 months ago
Hey everyone,
We've just merged a change (there was a UI issue that was blocking clicking on the credit card input). It should be live shortly.
6 months ago
Just confirming that this is live. If you tried to upgrade, please try again.
Status changed to Solved echohack • 6 months ago