5b56ef3e-2aba-41b1-9053-e14fc8ac8f8a

may I ask if you own that domain?

yes

do you currently have that domain attached to another service?

no

do you have that domain attached to another service in another account?

I had this domain in another railway account, but there was an error and I had to create another one, but I already deleted the DNS that links it to it

that would not suffice unfortunately, you would need to remove the domain from the service before you use it on a new service

But how will I log into the account?

it is showing an error]

what error? what was your login method?

github

one minute

this

that's not an error, you where banned

I went to pay the invoice, but I put the wrong card in and then this happened

what

???

that's what that message means, it's telling you that your account was banned

Why was my card declined?

lol

when did this happen?

today

you got banned today?

I think so

you think?

the invoice was late, I went to check it today

When I went to pay it was declined, and I pressed f5 and this appeared

okay then it's very likely a false flag, will need to tag in the team here to determine the outcome

now?

I need it for my work, I'm going to upload ads with my domain name, so

I will flag now, but it could be a few days before they have a reply

Can you resolve this domain issue just for now?

it's very important

I don't work for railway, so unfortunately I can't

Do you have any online support now?

I'm sorry but only pro users would get direct team support, and even so that can still be up to 3 days

ah ok

like I said, this could take a few days, since we are nearing the weekend, so please be patient

in the mean time, please contact your bank / card provider to make sure they aren't declining any purchases