9 months ago
hey guys, i had a free project which got its limit ran out, and now when i paid for it, i lost all the data
it seems to be here but i cannot access the volume.
any help?
17 Replies
9 months ago
Are you sure that the data was actually saved to the volume originally?
yes, we did have data on the volume, but since renewal of payment, it got messed up
9 months ago
Oh.
9 months ago
https://www.postgresql.org/docs/current/pgupgrade.html
SSH in and use PG upgrade
9 months ago
Saying you "lost all the data" is a VERY misleading way to say the data failed to load
Oh, my bad, thank you.
i'm actually not the dev, but a person associated with the team
how do we "SSH" in? sorry, new to this
9 months ago
You should get the developer to do this part
RIght click the service and copy the SSH command
my dev is currently unaivailable, im trying to see it for myself
btu if yout ell me its saveable then im assured
thanks man, i'll be in touch if i have any other queries
9 months ago
I wouldn't, especially if you have important data. Wait for the person who's done this before.
managed to get a fix!
just changed the version of the source image, and it works.
thanks man!
9 months ago
Great to hear!
9 months ago
Going to mark this one as solved.
9 months ago
!s
Status changed to Solved angelo-railway • 9 months ago

