10 months ago
I did the payment for the Hobby Suscription but I am not getting access to. The payment were success and still say Trial Ended.
Why It does'nt allow me to keep using server if I already bought the Hobby Plan ?
3 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello,
You had paid off an old invoice, but since that invoice was left unpaid for an extended period of time, the subscription was canceled.
To continue using the platform, you can upgrade to the Hobby plan again.
Best,
Brody
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Solved brody • 10 months ago
brody
Hello, You had paid off an old invoice, but since that invoice was left unpaid for an extended period of time, the subscription was canceled. To continue using the platform, you can upgrade to the Hobby plan again. Best, Brody
10 months ago
Its ok, thanks.
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved brody • 10 months ago