18 minutes ago
Recently My account got banned due to TOS violation and it has been lifted
before the Ban I had a active plan for 1 year and there are live projects deployed on the servers
Now in billing it is saying trail has been experied and asking to pay again
can you please resolve this issue ASAP so that My projects don't get disturbed
1 Replies
16 minutes ago
Your workspace's Pro plan started on 11 August 2026, with the plan fee covered by the Lenny's Product Pass discount, and that subscription closed on 14 October 2026, so the workspace currently has no active plan. The restriction being lifted did not restart the subscription.
The services in your projects are not running right now, since their latest deployments were removed. To bring them back, choose a plan at railway.com/workspace/plans and then redeploy each service from its page. Your two MongoDB services still have their volumes attached.
Status changed to Awaiting User Response Railway • 16 minutes ago