2 years ago
For some reason its saying I have negative railway credits when i go to the Earnings page. I don't understand how this can happen. I have 1 template that has 11 people using it and i unpublished it a while back. Could this be the cause?
24 Replies
2 years ago
N/A
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response dev • over 1 year ago
2 years ago
woah woah woah
2 years ago
if this ends up being a bug
2 years ago
it would be great to have it treated as a bug bounty for $0.22 credits (the missing amount). Im a student fullstack dev and it would look good on portfolio ig
2 years ago
and it would be cool
2 years ago
if not possible thats also fine
2 years ago
We'll see what the team says <:SmileFluent:865334941150871592>
You can expect a response around next week since the team doesn't work on weekends
2 years ago
okay they deserve the week off
2 years ago
every time ive had contact with the team its been such a good experience
2 years ago
what template?
2 years ago
Hi @nate, this happened because you had an invoice where the total was too small for Railway to feasibly charge it due to credit card processing fees (yup, the amount was $0.22). The amount was therefore applied as a negative credit balance on your account and this will have showed up on your invoice as "Applied balance".
Status changed to Awaiting User Response Railway • over 1 year ago
2 years ago
Oooh that makes sense..
2 years ago
I feel like it should show that somewhere else other than just the earnings page. But thank you for explaining!
2 years ago
also its showing $NaN here. (Brody you're cooked)

2 years ago
so what template did you unpublish?
2 years ago
the uptime kuma one
2 years ago
that you told me to unpublish
2 years ago
ah haha
2 years ago
This may need to be fixed though. Not urgent.
2 years ago
it is, check again
2 years ago
and brody i have another weird quirky issue but im gonna make a new thread
2 years ago
ooh it does seem to be fixed doesnt it
2 years ago
indeed, enjoy the credits
2 years ago
This thread has been marked as solved automatically due to a lack of recent activity. Please open a new thread if you require further assistance. Thank you!
Status changed to Solved Railway • over 1 year ago