Very disappointing that I have raised the issue in private, but no response since last 5 hours and my all the projects not working at all.

I have marked the issue as high priority still the thread has gone unnoticed.

Just to describe here again:

I had subscribed to hobby plan on May 24th and paid $5, the subscription was about to end on June 24 and apart from $5 the remaining usage I had to pay once the month ends.

However, It was showing $5 as pending and on click of Pay pending invoice, it goes to $11.

Also note that as par my usage I have upgraded to pro and while asking for the description of $11 , no reply for 3 days and then suddenly it started showing the trial period ended and all the projects has stopped working or not working as expected(very very slow response).

Also If i try to subscribe again, i am getting pending invoices to be cleared first, for $11 for which I did not get the proper details of how the bill was generated to that much amount(for which usage showing $2 earlier and then $6).

Very disappointed with the Response of Support.