I have upgraded my account, yet still shows as trial
jacobseatlholo
FREEOP

2 months ago

Hi Support Team,

I recently upgraded my account, but my status is still showing as being on a trial. Could you please update this on your end? I need my full access restored as soon as possible.

For your reference, here are my payment receipts:

Receipt 1: https://app.businesshustle.co.za/wp-content/uploads/2026/07/Receipt-2249-4567.pdf

Receipt 2: https://app.businesshustle.co.za/wp-content/uploads/2026/07/Receipt-2097-4191.pdf

Solved

1 Replies

Railway
BOT

2 months ago

Your $19.82 invoice from July 5 was paid on July 23, after the payment grace period had elapsed. Because the original payment was missed, the subscription was automatically cancelled. Paying the overdue invoice cleared the outstanding balance but did not reactivate the plan. To restore full access, you can resubscribe from your workspace billing settings.


Status changed to Awaiting User Response Railway • 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...