2 months ago
I host domains on NameSilo. The following domains are not accessible since this morning:
- mandapainters.com
- pro4hour.com
- prompt55.com
Two others (andrewcher.com and meandaisolutions.com) are still responsive.
What's happened? Please take a look and help me!
Thanks in advance!
Andrew
1 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
The three affected domains are resolving to a hardcoded IP address instead of following the .up.railway.app CNAME target that Railway requires, and requests arriving that way are now refused with a 403 Forbidden. Your two working domains happen to resolve to a different address that is still accepted, but they are configured the same way and will need the same correction.
Since these are all root/apex domains, a plain CNAME record is not valid at the apex. You will need to replace the A records at NameSilo with a CNAME-flattened or ALIAS/ANAME record pointing at the .up.railway.app target shown for each domain in that service's Settings under Networking. If NameSilo does not support flattening at the apex, you can either use a www subdomain (which takes a normal CNAME) or move the zone to a DNS provider that does support it. This docs page covers which providers support apex CNAMEs and the setup steps.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago