I just subscribed and i lost my 4.95 trial credit?
luisgmandavar-sys
HOBBYOP

3 hours ago

I just subscribed and i lost my 4.95 trial credit? love the service and i wanted to get that extra $5 of usage credit for a woping $9.95 for the month or so i though. as soon as i subscribed i cant even see it on the top right

Awaiting User Response

8 Replies

Railway
BOT

3 hours ago

Your $5.00 trial credit was not lost. The first Hobby invoice is always charged in full, and the carried-over trial credit applies as a discount on your next billing cycle.


Status changed to Awaiting User Response Railway about 3 hours ago


Railway

Your $5.00 trial credit was not lost. The first Hobby invoice is always charged in full, and the carried-over trial credit applies as a discount on your next billing cycle.

luisgmandavar-sys
HOBBYOP

3 hours ago

ok, then why cant i see how much credit i have left?


Status changed to Awaiting Railway Response Railway about 3 hours ago


Railway
BOT

3 hours ago

Your $5.00 credit is still on your account. You can view it at Workspace Settings > Billing, where your credit balance and promotion details are displayed.


Status changed to Awaiting User Response Railway about 3 hours ago


luisgmandavar-sys
HOBBYOP

2 hours ago

Why would it be removed from the main page of the project , doesnt make sense.


Status changed to Awaiting Railway Response Railway about 2 hours ago


luisgmandavar-sys
HOBBYOP

2 hours ago

plus in that page it only shows the monthly doesnt show useage of the credit or how much its left


Railway
BOT

2 hours ago

The trial dashboard shows credit prominently because it's your primary usage limit, but once you're on a paid plan the billing model shifts to a monthly subscription cycle, so the credit balance moves to Workspace Settings > Billing. Your $5.00 credit is confirmed on your account and will be applied automatically to your next invoice.


Status changed to Awaiting User Response Railway about 2 hours ago


luisgmandavar-sys
HOBBYOP

2 hours ago

Yes but it makes no sense to not be able to SEE the current usage


Status changed to Awaiting Railway Response Railway about 2 hours ago


Railway
BOT

2 hours ago

You can see your current resource usage for the billing period at Workspace > Usage, which shows how much of your $5 included usage you've consumed so far.


Status changed to Awaiting User Response Railway about 2 hours ago


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