I just unsubscribed plan and subscribe again.
quroom
PROOP

a year ago

Solved

4 Replies

quroom
PROOP

a year ago

phew. I redeployed all service and now works fine.

I guess this is not great user experience.

You would be better to suggest some popup guide or another guide at that situation.


brody
EMPLOYEE

a year ago

Hello,

Can you explain the steps you went through?

Right now I'm guessing that you where on the Trail plan and ran out credits so we had to shut your stuff down to avoid further costs.

Best,
Brody


Status changed to Awaiting User Response Railway 11 months ago


brody

Hello,Can you explain the steps you went through?Right now I'm guessing that you where on the Trail plan and ran out credits so we had to shut your stuff down to avoid further costs.Best,Brody

quroom
PROOP

a year ago

I tried free tier, and I upgrade this to hobby plan.

At that time, the credit remained over $4.

And then I unsubcribed hobby plan.

All credit was gone and the service was shutdown even after subscribing hobby plan again.


Status changed to Awaiting Railway Response Railway 11 months ago


brody
EMPLOYEE

a year ago

Okay thank you for sharing, that makes sense.

We will be looking into how we can improve this flow in the future!

But for now, I'll mark this as solved!


Status changed to Awaiting User Response Railway 11 months ago


Status changed to Solved brody 11 months ago


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