a month ago
"I lost access to project 856c877c-5b0d-4bf4-97ae-160e75408121, the GitHub account it's tied to is not mine, the workload is mine, please disable the project or transfer it." Attach proof of ownership of the underlying work (your domain WHOIS for cheaphomesfla.com, your Salesforce org ID, the credit card statement if Railway is billing it). I am not certain Railway support will move on this without login. The button below is making me choose N/A. I am unable to choose something else...very frustrating.
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We authenticate through external providers (GitHub, Google, email) and cannot transfer or disable projects on accounts you don't control. This is a security boundary we cannot override, regardless of proof of ownership of the underlying work. If you can regain access to the GitHub account the project is tied to, you can log in and either transfer the project yourself or delete it. Otherwise, the path forward is to recover access to that GitHub account through GitHub directly.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago