I lost client data after a redeploy and need urgent help
Anonymous
FREEOP

2 months ago

What happened:

  • App was using SQLite (db.sqlite3) stored on the container filesystem
  • No volume was mounted - I didn't know the disk was ephemeral
  • Redeploy spun up a fresh container and the old db.sqlite3 is gone
  • This had real client data in it

Is there any way Railway can access a low-level infrastructure snapshot or container backup from before that deploy? Any help would mean a lot. Happy to verify ownership or provide anything you need.

Solved

3 Replies

2 months ago

No we cannot, sorry.

Please use a volume going forward.


Anonymous
FREEOP

2 months ago

is okay thanks for your response


2 months ago

No problem


Status changed to Solved brody 2 months ago


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