a year ago
Hi Admins, I've paid my overdue lobby subscription debt. However, when I try to subscribe to the hobby plan, I'm still being charged the initial cost despite having already paid.
13 Replies
a year ago
Hello,
You paid off an old subscription, if you would like to resume operations on Railway you would need to sign back up.
Best,
Brody
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
I have done that and seems from my card I have been deducted same amout 5 times
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
Your card was charged $1 a few times, these are verification charges that will be returned.
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
how do I follow up? and can the charges be used in hobby subscription?
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
You will need to sign up to the Hobby plan with a supported card, VISA, MasterCard, Amex, etc.
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Am using VISA and everytime I sign up I get a deduction with prepaid not allowed error
Status changed to Awaiting Railway Response Railway • 11 months ago
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
after how long will be my funds be refunded?
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
but I have been using the same card for sometime now
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
please share contact person privately on email
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
I did not receive notification about the changes
a year ago
The $1 charges will be refunded after a bit
We do not support prepaid cards
You cleared your old balance, now you will need to upgrade
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved jake • 11 months ago