I need a reasonable explanation for the outage and appropriate compensation.
Anonymous
HOBBYOP
10 months ago
I need a reasonable explanation for the outage and appropriate compensation.
2 Replies
10 months ago
Hello,
I 100% agree, and we are working towards a postmortem which will give you a detailed breakdown of what happened and its timeline.
Status changed to Awaiting User Response Railway • 10 months ago
Anonymous
HOBBYOP
10 months ago
I believe compensation is no longer necessary. The extended downtime did indeed cause significant disruption to our company. We have now completed the migration. Thank you for your dedicated maintenance efforts.
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved ray-chen • 10 months ago