I need a support urgent!
josearthur
HOBBYOP

2 years ago

My billing are soo strange! its every day 24 dols it need to be fixed!! and i need the money back!! something not working a bug!! in this account! desenvolvimento@grupodoctor.com i am hobby!

Solved

30 Replies

josearthur
HOBBYOP

2 years ago

fa9d94de-b253-428b-bc92-5b2178de466b


josearthur
HOBBYOP

2 years ago

f7cd3a66-519d-4ccb-9aff-380f9468d59f


josearthur
HOBBYOP

2 years ago

89b2c99d-6919-475b-950a-c5dd3811377b


Hey @JoseGerdes

We voided all outstanding invoices-

1349825997100417054


You shouldn't have been charged since March 12th, can you confirm?


josearthur
HOBBYOP

2 years ago

can you help me here its soo strange


josearthur
HOBBYOP

2 years ago

now its fixed


josearthur
HOBBYOP

2 years ago

but what happened


josearthur
HOBBYOP

2 years ago

van you put everything on the new metal server


josearthur
HOBBYOP

2 years ago

have any poblem in my deploy


josearthur
HOBBYOP

2 years ago

i was billyed something like 90 dols


josearthur
HOBBYOP

2 years ago

can you give-me in credits


josearthur
HOBBYOP

2 years ago

check that for me


Yes, that has been refunded, you should see that in your account in 5 - 10 days


josearthur
HOBBYOP

2 years ago

in my card?4



josearthur
HOBBYOP

2 years ago

its just a bug from railway or somethin i did


josearthur
HOBBYOP

2 years ago

just to know how to avoid that


It was a bug that affected a small group of people 😢


You should have gotten an email from us too


josearthur
HOBBYOP

2 years ago

okk no problem


josearthur
HOBBYOP

2 years ago

thx fo the fix


josearthur
HOBBYOP

2 years ago

can you fix my account


josearthur
HOBBYOP

2 years ago

put my discord to apply destructive changes


Sorry, I don't understand


josearthur
HOBBYOP

2 years ago


2 years ago

Im sorry we aren't understanding what you are asking of us


josearthur
HOBBYOP

2 years ago

Guys, my carg had 1500 brl, all was refounded?


josearthur
HOBBYOP

2 years ago

I saw today in my card



Status changed to Solved echohack • over 1 year ago


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