16 days ago
Custom domain app.api.rectext.com registered to service rectext-backend-java in project endearing-courtesy returning 502 Bad Gateway after the recent GCP incident. The Railway URL rectext-backend-java-production-9c75.up.railway.app works perfectly. DNS CNAME is verified and propagated worldwide via dnschecker.org. Cannot remove or re-add the domain — UI says "domain already in use." Need the domain routing entry reset. Project ID: 36cdb5fb-e31a-4241-9b4b-5f47b6908006 Service ID: b0dc5daa-638d-427a-9d17-524e3ac3e81f
8 Replies
Status changed to Open Railway • 16 days ago
16 days ago
Try redeploying the service.
Additionally, the CNAME record should be what Railway provided when adding the domain. It should not be the same as the pregenerated URL.
0x5b62656e5d
Try redeploying the service. Additionally, the CNAME record should be what Railway provided when adding the domain. It should not be the same as the pregenerated URL.
16 days ago
I restart and redeploy several time before coming here seeking for help
note that it was working previously pretty well until latest INC
yes, I match the public endpoint provided by Railway with the CNAME no luck to get it work back
I confirm DNS CNAME is verified and propagated worldwide via dnschecker.org. and NOT WORKING
not able to modify/remove or re-add the domain
I need help on that
16 days ago
I'll check with the team on this but keep in mind your CNAME is currently mapped to rectext-backend-java-production-9c75.up.railway.app, when it shouldn't.
0x5b62656e5d
I'll check with the team on this but keep in mind your CNAME is currently mapped to `rectext-backend-java-production-9c75.up.railway.app`, when it shouldn't.
16 days ago
Please check with team if at least they can help me re-set this app.api.rectext.com so I can get the perfect match as you said to CNAME
currently it is not show at the network section and when I try to add same "app.api.rectext.com" it says it is already in use
or track back the correct mapped as it was working well before the issue
16 days ago
Is there an error shown when you try to remove the domain from your service?
0x5b62656e5d
Is there an error shown when you try to remove the domain from your service?
16 days ago
It is not not give me access to remove or even show it like before it is hidden at some place and when I try to add it again it gives error
Add Custom Domain
Domain
app.api.rectext.com
Select a port
Domain is in use by service "rectext-backend-java" in project "endearing-courtesy" (production)
rectext
It is not not give me access to remove or even show it like before it is hidden at some place and when I try to add it again it gives error Add Custom Domain Domain app.api.rectext.com Select a port Domain is in use by service "rectext-backend-java" in project "endearing-courtesy" (production)
16 days ago
And you’re not able to remove the domain in that service?
16 days ago
Actually issue is now resolved for me and able to test endpoint
Status changed to Solved Railway • 16 days ago