I paid 3 days ago but I still don't have a hobby
paraponiaris
HOBBYOP

3 days ago

I paid 3 days ago for a hobby description but I still got a trial ended

Awaiting User Response

3 Replies

Railway
BOT

3 days ago

Your most recent subscription attempt on July 4 did not complete successfully - the payment was not captured and the invoice was voided, so no charge went through. Your workspace is currently inactive. You can try subscribing again from your billing settings - if your card is being declined, try a different payment method.


Status changed to Awaiting User Response Railway 3 days ago


Railway

Your most recent subscription attempt on July 4 did not complete successfully - the payment was not captured and the invoice was voided, so no charge went through. Your workspace is currently inactive. You can try subscribing again from [your billing settings](https://railway.com/account/billing) - if your card is being declined, try a different payment method.

paraponiaris
HOBBYOP

3 days ago

But it did! I got a bill receipt. How can I send it to you?


Status changed to Awaiting Railway Response Railway 2 days ago


Railway
BOT

2 days ago

Your $5 payment on July 4 settled an outstanding balance from a previous billing period, not a new subscription, which is why your plan didn't reactivate. To get back on the Hobby plan, you'll need to subscribe again from your billing settings.


Status changed to Awaiting User Response Railway 2 days ago


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