3 months ago
I paid 3 days ago for a hobby description but I still got a trial ended
3 Replies
3 months ago
Your most recent subscription attempt on July 4 did not complete successfully - the payment was not captured and the invoice was voided, so no charge went through. Your workspace is currently inactive. You can try subscribing again from your billing settings - if your card is being declined, try a different payment method.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
Your most recent subscription attempt on July 4 did not complete successfully - the payment was not captured and the invoice was voided, so no charge went through. Your workspace is currently inactive. You can try subscribing again from [your billing settings](https://railway.com/account/billing) - if your card is being declined, try a different payment method.
3 months ago
But it did! I got a bill receipt. How can I send it to you?
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
Your $5 payment on July 4 settled an outstanding balance from a previous billing period, not a new subscription, which is why your plan didn't reactivate. To get back on the Hobby plan, you'll need to subscribe again from your billing settings.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago