i paid and got the email receipt but im still a "free user"
selintunr
FREEOP

2 months ago

Haha. The issue is that i paid and got the email receipt but im still a "free user"?You probably wait for a successful stripe return before updating user status. or some async isn't well... asyncin. please fix asap. i renewed because i get notifications about "volume deletions" :D

Peace,

@selintunr

Solved

4 Replies

Railway
BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


uxuz
MODERATOR

2 months ago

Hey, I have escalated this thread.


uxuz

Hey, I have escalated this thread.

selintunr
FREEOP

2 months ago

Thanks! Also wow. Just checked. 1661 deploys on your railway atm.

it's a palindrome!

symbolizes harmony in numerology.


chandrika
EMPLOYEE

2 months ago

Hi there, it looks like this is in reference to the invoice you paid on October 3rd? That payment was for a pending invoice back from the May 28 - Jun 28, 2025 billing period, so it was to clear your past dues.

If you'd like to continue on a plan, could you please resubscribe to the hobby plan?


Status changed to Awaiting User Response Railway 2 months ago


Status changed to Solved selintunr 2 months ago


Loading...