2 years ago
Hi! I need some help, because i tried to upgrade my plan to Pro plan and instead a created a team and paid for that plan, there is any chance to remove the subscription what i have in my team and give it to my personal account? Thank you <#1006629907067064482>
25 Replies
2 years ago
thats how it works!
2 years ago
personal and team are separate
Yes i know but i tried to get my Pro Plan on my personal account instead of team
2 years ago
thats not how it works
2 years ago
the team plan is separate from your personal
Yes but i paid for a seat for a team plan and what i really want is to boost my projects from my personal projects
2 years ago
then you would want to move the projects to your team workspace
So then i have to paid 20$ for a seat and + my usage of memory and etc?
2 years ago
yep thats correct
well i deleted my team because i though there was a chance to upgrade my personal projects , what should i do now? Because in my account there says i have to pay again and the charges was maded
2 years ago
i can refund it, please send the invoice number
2 years ago
you created that team nov 7th?
i paid $20 the first time and i got the new charge for $22.46 until january 7
2 years ago
since you where invoiced only a few days ago, i can still refund it, but going forth, please do not leave out such information
2 years ago
yes
2 years ago
i've refunded, you will see it return to your original payment method in 5-10 days
2 years ago
no problem
2 years ago
!s
Status changed to Solved brody • over 1 year ago