5 months ago
i paid for hobby plan , Railway took my money from Truemoney wallet , but nothing happen my money just gone , no billing history in the website but in Truemoney wallet it does have , how to fix this
0 Replies
5 months ago
Hello,
Those are $1 USD charges, they are verification charges and will be automatically returned in 5 - 10 business days.
But the upgrade was not successful because Stripe is telling me that there were insufficient funds.
5 months ago
5 USD /m
5 months ago
About 163 THB
5 months ago
Hello
5 months ago
You tried 4 times
5 months ago
If you have sufficient funds and your card issuer allows the payment, you will be on the Hobby plan
5 months ago
^ It is a verification charge
5 months ago
The reason we are getting is because of insufficient funds, you will need to contact your card issuer to sort that out with them.
I called the TrueMoney call center, and they told me that no billing request was sent to them.
5 months ago
I'm not sure why they say that, you can see the charge on your app.
5 months ago
Because your card issuer said there was insufficient funds, so no $5 charge was attempted.
5 months ago
We only accept card, sorry.
5 months ago
You need to ask them why they are saying there is insufficient funds.
5 months ago
I'm sorry but we cannot help here further, the issue is with your card.
5 months ago
In 5 - 10 days, correct.
5 months ago
!s
Status changed to Solved brody • 5 months ago



