N/A

Email

kfranzaza13@gmail.com

Hello,

Those are $1 USD charges, they are verification charges and will be automatically returned in 5 - 10 business days.

But the upgrade was not successful because Stripe is telling me that there were insufficient funds.

so if i want hobby plan

how much to pay for now

5 USD /m

About 163 THB

Brody

Hello

1USD is charged for 4 times

You tried 4 times

So what will happen if I click buy hobby plan again

If you have sufficient funds and your card issuer allows the payment, you will be on the Hobby plan

charge me again

^ It is a verification charge

i already have enough money in wallet , why it only charge verification

The reason we are getting is because of insufficient funds, you will need to contact your card issuer to sort that out with them.

I called the TrueMoney call center, and they told me that no billing request was sent to them.

and they told me to contact you

I'm not sure why they say that, you can see the charge on your app.

no billing that cost 5dollar

but they seen that 4 times 33bath charged

Because your card issuer said there was insufficient funds, so no $5 charge was attempted.

can i pay without my card?

We only accept card, sorry.

what i need to tell the card issuer

can u write for me

You need to ask them why they are saying there is insufficient funds.

there is no request

from railway

card issuer told me this

I'm sorry but we cannot help here further, the issue is with your card.

verification charge will back right?

In 5 - 10 days, correct.

thx

!s