2 months ago
I paid for my subscription and it's not showing up as premium. I don't know why the option to deploy the project isn't appearing.3 Replies
2 months ago
Hello,
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 2 months ago
brody
Hello, You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled. To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: <https://railway.com/workspace/plans> Best regards, The Railway Team
2 months ago
but i pay in that account
Attachments
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
The payment you made settled an old outstanding balance, but it does not automatically reactivate your subscription. To get back up and running, you need to resubscribe to the Hobby plan at https://railway.com/workspace/plans. It looks like there have been a few failed attempts to resubscribe - if your card keeps getting declined, please try a different credit card.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago