10 months ago
I paid for the subscription but it didn't arrive in my account.
6 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 10 months ago
david
The payment failed. Please try again or try a different card. Thanks
10 months ago
The money was withdrawn from my account.Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Hello,
The $1 is an authorization hold placed on your card to verify that the card is valid. The hold will be removed within a few days by your bank.
This charge is not the required $5 to upgrade to Hobby. Please try again or try a different card.
Best,
The Railway Team.
Status changed to Awaiting User Response Railway • 10 months ago
brody
Hello, The $1 is an authorization hold placed on your card to verify that the card is valid. The hold will be removed within a few days by your bank. This charge is not the required $5 to upgrade to Hobby. Please try again or try a different card. Best, The Railway Team.
10 months ago
$5 was taken from my card, not $1.If I can somehow attach a photo of the transaction, please let me know.
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
The invoice has not been paid, nor do we see it on this side. You need to reach out to your bank
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Closed jake • 10 months ago