a month ago
Hello Railway Support,
I recently paid for my Railway subscription, but it is not showing on my account. Because of this, I’m currently unable to deploy my project.
Could you please check my subscription/payment status and help activate it on my account?
Thank you.
3 Replies
a month ago
Your recent $5 payment settled an outstanding invoice from a previous billing period, but it did not reactivate your subscription since it had already been cancelled due to the original missed payment. Your workspace is currently inactive. To get back up and running, you'll need to resubscribe to the Hobby plan from your workspace billing settings.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
The $5 you already paid settled the old outstanding balance from when you were previously subscribed. To start a new subscription going forward, you'll need to subscribe again at your workspace's plans page, which is a separate $5 charge for your new billing cycle.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 29 days ago