i paid still shows trial instead of hobby
mohankumarss
FREEOP

4 days ago

i paid my subscription fee today morning but still not reflecting

Solved

6 Replies

Railway
BOT

4 days ago

Your subscription was previously cancelled back in December 2025, and the resubscription attempt from today did not complete successfully, so no charge was captured. Please try subscribing again from your billing settings, and if your card is declined, try a different payment method or ensure 3D Secure verification is completed if prompted.


Status changed to Awaiting User Response Railway 4 days ago


Railway

Your subscription was previously cancelled back in December 2025, and the resubscription attempt from today did not complete successfully, so no charge was captured. Please try subscribing again from [your billing settings](https://railway.com/account/billing), and if your card is declined, try a different payment method or ensure 3D Secure verification is completed if prompted.

mohankumarss
FREEOP

4 days ago

5$ deducted from account Ref #016689 03072026, can you pls check


Status changed to Awaiting Railway Response Railway 4 days ago


Railway
BOT

4 days ago

Our records show that today's $5 subscription attempt did not complete, and $0 was captured on our end. The reference you shared (016689) does not match any transaction in our system, so it may be a bank-side reference for a pending hold that was never finalized. If you have a Railway invoice number (visible at railway.com/account/billing), please share it so we can look further. To get your Hobby plan active, please try subscribing again from that same billing page and complete any 3D Secure prompt your bank shows.


Status changed to Awaiting User Response Railway 4 days ago


mohankumarss
FREEOP

4 days ago

Please check

Attachments


Status changed to Awaiting Railway Response Railway 4 days ago


Railway
BOT

4 days ago

The invoice you shared (LCHU3UUI-0007) shows "Invoice voided on July 2, 2026" at the top of the document, which means no payment was collected on it. If your bank is showing a pending $5 deduction, it should reverse since the charge was never finalized on our end. To get your Hobby plan active, please subscribe again from your billing settings and complete any verification prompt your bank presents.


Status changed to Awaiting User Response Railway 4 days ago


mohankumarss
FREEOP

4 days ago

thanks i will repay again, will reach out to my bank


Status changed to Awaiting Railway Response Railway 4 days ago


Status changed to Solved Railway 4 days ago


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