I paid twice
victorluanteles
HOBBYOP

2 years ago

I changed my credit card, but instead of charging me the amount once, the platform charged me twice the value of $5

I tried to request a refound, but after receive my money, the platafrom change my plan to trial again. I want to pay only once, but stay in the hobby plan.

Solved

2 Replies

victorluanteles
HOBBYOP

2 years ago

At moment, i'm i've got a hobby plan with two charges

dev
MODERATOR

2 years ago

Hey there, I'm sorry to hear that you've been having trouble with your Railway billing, I recommend you reach out to billing@railway.app from the email associated with your Railway account, they'll be able to help you there

Status changed to Solved Railway • almost 2 years ago

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