I paid twice for the subscription PRO
isaevshah
FREEOP

10 months ago

Dear Railway, please help me figure it out, I was asked to pay for a PRO subscription of $26.86, although half a subscription costs $ 20, but I paid this amount via Apple pay, then I tried to launch the services, but it didn't work, there was a button and it said that I had to pay $ 20 for a subscription, I accidentally pressed my account was connected to my bank account and $20 was debited from me, I paid for the PRO subscription twice at once.

Solved

2 Replies

isaevshah
FREEOP

10 months ago

please help


brody
EMPLOYEE

10 months ago

Hello,

The payment is set as reserved in our systems and will not show up on your bank statement whenever your bank processes this reversal, usually in 5 to 10 days.

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


Status changed to Solved brody 10 months ago


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