I've invited someone to be a member of my project, when they click the link to accept...

jaytonbye
PRO

a year ago

It says they are already a member. On my side, it says their invite is still pending. The same thing happened the last time I invited them to a project, and I needed direct assistance from Railway support to fix it. Please help, thank you.

Solved

0 Replies

jaytonbye
PRO

a year ago

90d0d589-ced4-4a1c-a72e-e059255ada69


jaytonbye
PRO

a year ago

Anyone?


a year ago

hey, where does it say they are already a member?


jaytonbye
PRO

a year ago

When they click on the invite link.


a year ago

ah okay i see what happened


a year ago

they are already on your team as a seat member, they already have access


jaytonbye
PRO

a year ago

Ok, but they are not able to "approve deployment".


a year ago

okay now thats a problem, what happens when they click the button?


a year ago

cc @angelo


a year ago

Thanks for the tag.


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response angelo 11 months ago


jaytonbye
PRO

a year ago

And once again, like magic, it now works… This was our exact experience with customer service 8 months ago. Thank you.


a year ago

So I didn't do anything!


a year ago

It just took some time for the project permissions to propagate. Funnily enough I got burned by this internally while testing the invite flows. It needs more love, expect some movement here soon.


a year ago

Not to come off like a very nosy resturant operator, but if you love our service, we'd love a tweete 🙂


jaytonbye
PRO

a year ago

We do love your service. I'm not a twitter guy, but I will keep spreading the word. Thank you.


a year ago

All good, happy to serve.


Status changed to Solved angelo 11 months ago


I've invited someone to be a member of my project, when they click the link to accept... - Railway Help Station