2 years ago
It says they are already a member. On my side, it says their invite is still pending. The same thing happened the last time I invited them to a project, and I needed direct assistance from Railway support to fix it. Please help, thank you.
17 Replies
2 years ago
hey, where does it say they are already a member?
2 years ago
ah okay i see what happened
2 years ago
they are already on your team as a seat member, they already have access
2 years ago
okay now thats a problem, what happens when they click the button?
2 years ago
cc @angelo
2 years ago
Thanks for the tag.
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response angelo-railway • over 1 year ago
And once again, like magic, it now works… This was our exact experience with customer service 8 months ago. Thank you.
2 years ago
So I didn't do anything!
2 years ago
It just took some time for the project permissions to propagate. Funnily enough I got burned by this internally while testing the invite flows. It needs more love, expect some movement here soon.
2 years ago
Not to come off like a very nosy resturant operator, but if you love our service, we'd love a tweete 🙂
We do love your service. I'm not a twitter guy, but I will keep spreading the word. Thank you.
2 years ago
All good, happy to serve.
Status changed to Solved angelo-railway • over 1 year ago