10 months ago
I tried to do it on my own. I'm on the pro plan but its giving me an error
0 Replies
10 months ago
what error are you getting?
10 months ago
what size is the volume right now, what size are you growing it to?
10 months ago
!t
10 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response brody • 10 months ago
10 months ago
it says you're hobby?
10 months ago
maybe your pro account is under a completely separate railway account?
Can you increase the disk size to 10gb or something. I'm using n8n and the it used up the whole disk by accident. So need mopre storage so it lets me login and delete data there
10 months ago
I can't personally do that as I'm just a moderator
10 months ago
what's the urgency here if I may ask? is this blocking a production application?
10 months ago
okay gotcha, will get eyes on this
Awesome thanks. I'm gonna try transferring it to hobby and back again to pro and see if fixes things
10 months ago
please don't
10 months ago
@christian - pro user blocked with error while growing volume of production service
10 months ago
no but it's best not to touch stuff in these situations if it can be helped
Is it possible to take backups of a project. So if I face any issue, I can just restore the backup?
10 months ago
that's not functionally railway offers at the moment
Okay got it. How long do you think it will take for the disk to get expanded?
10 months ago
until Christian sees this, not sure when that will be, I'll probably tag the next on call if he doesn't reply in a few minutes
Yea understood. Thanks. Hope this gets resolved asap and this is blocking our apps functionality
10 months ago
Looking at this now.
@christian Do you think you can grow that volume to 10GB for now. So I can fix the issues that are blocking my apps functionality
10 months ago
you're on pro, there would be no need to only grow it to 10gb as the plan allows for 50gb, the issue here is the error not the size
Ah, I see. The reason I say that is seems like on your end its still showing up on the hobby plan. So thought you guys could grow it by a bit as a quick fix for my situation
10 months ago
that's a separate issue, as long as your project is within a pro workspace you are allowed to grow it to 50gb, there's just the error that needs to be looked into
10 months ago
Yes, you should be able to grow it to 50GB while it's in a Pro workspace
10 months ago
I've escalated internally, as I see the error you referenced when attempting to grow it
10 months ago
the team can reproduce the error so it needs to be looked into and resolved before the volume can be grown
10 months ago
We're working on it and should have this resolved momentarily
10 months ago
Quick update to let you know we're actively working on this
10 months ago
Following up here to confirm that we've resized the disk to 50GB
10 months ago
We're addressing the issue that prevented you from growing the disk. Thank you for raising this.
Status changed to Archived christian • 10 months ago