I was asked to contect support
tnewaz84
FREEOP

15 days ago

Hi support,

Im a new user in ur platform, i just paid $5, but it stated your account is restricted please contact support

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 15 days ago


15 days ago

Unfortunately, workspace restrictions applied by our automated systems are final and cannot be manually removed, even for paid accounts. We're sorry for the inconvenience.

Since you just subscribed and are unable to use the platform, you can cancel your subscription from your workspace billing page at https://railway.com/workspace/billing and request a refund through https://docs.railway.com/reference/pricing/refunds#requesting-a-refund.


Status changed to Awaiting User Response Railway 15 days ago


Railway
BOT

8 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 8 days ago


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