a year ago
Hi, I had a project with my team, but after the project was closed, I decided to keep a railway account for hobby purposes. Yesterday, I was charged for the PRO plan (for Mar 20 – Apr 20, 2025) because I forgot to downgrade earlier. I decided to downgrade my subscription now, and I received an invoice for the hobby plan. Why do I need to pay a second time for an already paid month? Is it possible to request a refund of $5 or $20?
5 Replies
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • 11 months ago
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved parmstar • 11 months ago
parmstar
I have refunded the $20 and you are now on Hobby plan only. Thanks!
10 months ago
Can you help me with the same? I've posted a thread for the employees only.
I'm having the same situation.
Status changed to Open Railway • 10 months ago
10 months ago
If you have created a private thread, the team will respond in time. Please be patient
Status changed to Closed adam • 10 months ago
