I would like to cancel my subscription.
deline627
HOBBYOP

2 months ago

I have not been able to deploy my app using this platform, I would like to cancel my subscription please.

22 Replies

deline627
HOBBYOP

2 months ago

How do I do that please.


uxuz
MODERATOR

2 months ago

Hey, you can cancel your current plan subscription at https://railway.com/workspace/billing. Do you mind elaborating on the not being able to deploy on this platform part?


deline627
HOBBYOP

2 months ago

Yes. Thank you for getting back to me so promptly. I used GitHub to try and deploy my app and kept running into build problems. I have not successfully deployed and feel it will be a waste of resources to keep paying subscriptions for a service I am unable to use.


deline627

Yes. Thank you for getting back to me so promptly. I used GitHub to try and deploy my app and kept running into build problems. I have not successfully deployed and feel it will be a waste of resources to keep paying subscriptions for a service I am unable to use.

uxuz
MODERATOR

2 months ago

Do you mind elaborating more on the build problems you encountered when trying to deploy on Railway? The central station is the place to go when encountering problems with the platform. Most of us here are happy to help.


deline627
HOBBYOP

2 months ago

I have attached below some of the screenshots of my attempted deployments. I have since deleted the Project.


deline627

I have attached below some of the screenshots of my attempted deployments. I have since deleted the Project.

uxuz
MODERATOR

2 months ago

Unfortunately, there wouldn't be much we can do here, given that the build logs are now gone. I see that you are deploying with a custom Dockerfile with a commit that included index.html. Railway's Railpack builder has first class support for static sites as per the Railpack docs. Have you tried using Railpack for your deployments, instead of a custom Dockerfile or were you trying to deploy something that couldn't be handled by it?


deline627
HOBBYOP

2 months ago

To be honest, I am a novice at this and this was recommended to me to use. I built my app on Replit and I wanted to deploy it on our own domain using Railway. So Replit recommended the files to upload, based on the failures I was experiencing. I am so frustrated and still have not been able to resolve this.Yes its a static site. Its our business operations platform, for our internal staff and client use. Its super frustrating that there are all these wonderful tools, which should be simple to work out, but seem not user friendly. Not good.


deline627

To be honest, I am a novice at this and this was recommended to me to use. I built my app on Replit and I wanted to deploy it on our own domain using Railway. So Replit recommended the files to upload, based on the failures I was experiencing. I am so frustrated and still have not been able to resolve this.Yes its a static site. Its our business operations platform, for our internal staff and client use. Its super frustrating that there are all these wonderful tools, which should be simple to work out, but seem not user friendly. Not good.

uxuz
MODERATOR

2 months ago

Is your repository perhaps public, so that I can take a look at it?


deline627
HOBBYOP

2 months ago

I am happy for you to look at it. I think its public. I will check on GitHub now and let you know shortly.


deline627
HOBBYOP

2 months ago

It was private. I have now set it to public. What do I need to do to give you access?

Here is the link to the Project: https://github.com/Deline627/pulsepro-production


deline627
HOBBYOP

2 months ago

Kindly let me know if you are able to take a look now so I can wait.


deline627

Kindly let me know if you are able to take a look now so I can wait.

uxuz
MODERATOR

2 months ago

I am currently taking a look at it.


deline627
HOBBYOP

2 months ago

ok. Thank you.


deline627
HOBBYOP

2 months ago

I'm going into shower. I will be back in 15 minutes. I am on GMT Zone fyi.


deline627

ok. Thank you.

uxuz
MODERATOR

2 months ago

Unfortunately, this repository doesn't include everything required to deploy it, it misses a huge chunk of the code that it references (components, hooks, utils and much more). Furthermore, the folder structure of /client/src/client/client doesn't really make any logical sense, especially not with how index.html attempts to reference /src/main.tsx . An entire refactor or perhaps rewrite of your application is required to bring it in a runnable state, this is not exclusive to Railway but rather in general, as I too can't run this locally with what is provided.

I know that this isn't the answer you were looking forward to, but unfortunately this is the conclusion I came to.


deline627
HOBBYOP

2 months ago

Hey, sorry to keep you waiting. I am back. What a bummer. Is this something I can fix?

Thanks for taking your time to check this out and feedback with such informative information. I really appreciate your help.


deline627

Hey, sorry to keep you waiting. I am back. What a bummer. Is this something I can fix?Thanks for taking your time to check this out and feedback with such informative information. I really appreciate your help.

uxuz
MODERATOR

2 months ago

You are welcome. While it is something you can fix, it would definitely take a while to bring it in stable state. I would suggest to build this entire application piece by piece with what you already have while always checking if it is running properly each step. This can best be done by running a development server locally.

I will be going to sleep now, so expect delayed responses.


deline627
HOBBYOP

2 months ago

Hey, I hear you. Thank you for your candid suggestion. I am considering what to do and will let you know tomorrow. I too am going to sleep now. Its almost midnight here. Good night.


deline627
HOBBYOP

2 months ago

Hi Uxuz, been a minute. Are you available to for a quick question? I would like to delete the projects that are currently on my account. I want to create a new project.


deline627
HOBBYOP

2 months ago

I hope you are well.


deline627

Hi Uxuz, been a minute. Are you available to for a quick question? I would like to delete the projects that are currently on my account. I want to create a new project.

uxuz
MODERATOR

2 months ago

Hey, you can delete the projects you no longer need one by one, by clicking on the project from the dashboard then Settings > Danger > Delete Project.


deline627
HOBBYOP

2 months ago

Hey thanks a lot for this. I am doing it.


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