10 months ago
I want to use Metal, but I can't seem to use it.
7 Replies
10 months ago
I have kicked off a migration of this service to US West Metal.
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved parmstar • 11 months ago
parmstar
I have kicked off a migration of this service to US West Metal.
10 months ago
@parmstar hey i want to migrate singapore metal. can you migrate us west metal to singapore metal?
pg: 3cfd3b45-61b5-45ff-abc3-a2d4ec23216d
app: 6119bb81-c3bd-40fe-8f08-893aea42f18c
Status changed to Awaiting Railway Response Railway • 11 months ago
10 months ago
Hey there, moved your services to Singapore Metal!
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved chandrika • 11 months ago
chandrika
Hey there, moved your services to Singapore Metal!
10 months ago
Hey. After switching to Singapore Metal, the private communication latency between the app and the database has increased. Could you check it? The performance has become too slow, and it's affecting the service.
pg: 3cfd3b45-61b5-45ff-abc3-a2d4ec23216d
app: 6119bb81-c3bd-40fe-8f08-893aea42f18c
Status changed to Awaiting Railway Response Railway • 11 months ago
10 months ago
Could you please share logs, or any kind of data that helps compare the performance drop so we can dig into what happened here?
Can also move your services back if you'd like to get your performance back on track (please let me know what region to move you them)
Status changed to Awaiting User Response Railway • 11 months ago
chandrika
Could you please share logs, or any kind of data that helps compare the performance drop so we can dig into what happened here?Can also move your services back if you'd like to get your performance back on track (please let me know what region to move you them)
10 months ago
before moved (us west oregon): https://railway.com/project/0e51faf2-b93d-400a-a629-d48028ef4c46/service/6119bb81-c3bd-40fe-8f08-893aea42f18c?environmentId=90e27b68-6ba9-41d5-8d89-d1229b517f2a&id=e63a315f-da3c-439c-bf02-38dc1ca2fa04
after moved (singapore metal): https://railway.com/project/0e51faf2-b93d-400a-a629-d48028ef4c46/service/6119bb81-c3bd-40fe-8f08-893aea42f18c?environmentId=90e27b68-6ba9-41d5-8d89-d1229b517f2a&id=1649ff39-fde2-4ec1-99bb-ab2c8576dced#deploy
The latency differs by approximately a factor of three. 
You can view the Prisma query latency at the shared URL.
could you please rollback to us Oregon ?
Status changed to Awaiting Railway Response Railway • 11 months ago
10 months ago
Moved you back to Oregon
Status changed to Awaiting User Response Railway • 10 months ago
6 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 6 months ago