Incident 17 Feb ~01:15 UTC

5 months ago

I'm not seeing any discussions related to this in the Discord..

Around 1-2 hours ago, I was notified of 2 things:

  • Hostname/IP does not match certificate's altnames: Host: unproxied-custom-domain-here. is not in the cert's altnames: DNS:*.up.railway.app

  • HTTP 520 responses for Cloudflare proxied custom domains

Looking further, there was also a spike in latency

This affected all of my services, across multiple projects, and all of the deployments were healthy w/o redeploys

The status checker I'm using here is hosted in AMS

Incident started around 01:15 UTC and ended around 01:25 UTC

Screenshot_20260217-045625.png

Screenshot_20260217-045701.png

Screenshot_20260217-045719.png

Solved

40 Replies

5 months ago

What do your http logs say?


5 months ago

Were all green, let me check again


5 months ago

Scrolling through the HTTP logs on a service that got the certificate issue, it's all 200s


5 months ago

Link


5 months ago

noticeable gap (utc+2 tzs)

Screenshot_20260217-050507.png

Attachments


5 months ago

linked, should be this one


5 months ago

To clearly clarify, this is no longer an issue


5 months ago

Screenshot_20260217-050657.png

Attachments


5 months ago

I'm not seeing anything on our end here.


5 months ago

in case missed


5 months ago

Yes, I've looked at our monitoring for the time you gave.


5 months ago

another example, cloudflare proxied

Screenshot_20260217-051204.png

Screenshot_20260217-052048.png


5 months ago

Not seeing anything on our end for that either.


5 months ago

I mean, could it be an observability issue? I don't think Cloudflare lies about 520s


5 months ago

I am honestly not sure.


5 months ago

Not a new issue either I believe

Screenshot_20260217-053634.png

Attachments


5 months ago

I'm also not seeing other users report this 🙁


5 months ago

"maybe I'm just not like other users"


5 months ago

think about the times where I called out an outage first (at least in the discord)!!


5 months ago

Haha I'm not sure what you want me to say to that.


5 months ago

didn't expect you to


5 months ago

I'm fine with leaving it at this, no SLA or critical services on my end


5 months ago

may be worth looking into (deeply) though..


5 months ago

I've looked, I don't see anything from any of our monitors.


5 months ago

what about now!


haayhappen
PRO

5 months ago

I'm also observing this (second time today a couple minutes ago) - first time was 8:20 UTC


mai1015
HOBBY

5 months ago

image.png

Attachments


mai1015
HOBBY

5 months ago

wow so serious the server down


5 months ago

^


futsy
HOBBY

5 months ago

Also seeing this as well


duxsec
HOBBY

5 months ago

Interested to see what this caused.


futsy
HOBBY

5 months ago

I've been seeing similar behaviour just now.

UTC timeline of the recent flapping I observed (triggered by my monitoring system; which is also monitoring services outside of Railway as well and only Railway was impacted:

08:21:35 — DOWN

08:22:56 — UP

08:24:58 — DOWN

08:26:18 — UP

09:40:46 — DOWN

09:44:44 — UP

09:58:27 — DOWN

09:59:47 — UP

10:01:53 — DOWN

During this window I did some diagnostics:

DNS resolution was normal and stable (single IPv4 A-record; no IPv6).

TCP connect to port 443 succeeded immediately.

The failure happened during TLS negotiation: curl sent the TLS ClientHello, then timed out waiting for the server’s ServerHello (connection established, but the TLS handshake response didn’t come back).

Shortly after, the alert cleared by itself. I re-ran the same diagnostics and TLS completed normally (TLS 1.3), ALPN negotiated HTTP/2, and the health request returned 200.

Note I am NOT behind CF proxy.


pepijn
PRO

5 months ago

Same here


5 months ago

"Same" and "this" meaning you all have seen a cert for a service domain instead of a custom domain?


Railway
BOT

5 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 5 months ago


5 months ago

Happy? 😆

image.png

Attachments


5 months ago

I win


5 months ago

<:proud:800594749714071553>


5 months ago

Hello,

We have provisioned more capacity in regards to our edge network in the EU-West region. You should no longer see these blips of incorrect certificates.


haayhappen
PRO

5 months ago

Thank you.. how can this be caught automatically next time?


Status changed to Awaiting Railway Response Railway 5 months ago


5 months ago

We are going to alert on the graph I shared above, and long term, we are well underway on a complete rewrite of the network control plane that will outright solve for this, and solve for many other potential issues.


Status changed to Awaiting User Response Railway 5 months ago


Status changed to Solved brody 5 months ago


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