Incorrectly charged for free Lenny subscription
strongheartedx
FREEOP

a month ago

I opened a new Railway account and followed instructions to sign up for the 1yr free Railway Hobby subscription (received from lennysproductpass.com) but was charged for the Hobby plan and the discount was not applied.

My invoice is #VKPYEST8-0001

Closed

13 Replies

a month ago

I've never heard of such a promotion in all my years using Railway. Probably not real.


strongheartedx
FREEOP

a month ago

It's very real - I've gotten the other dozen subscriptions just fine.


a month ago

Will wait on someone else then to confirm/deny, just never heard of it.


strongheartedx
FREEOP

a month ago

All good. It was announced earlier today, and I know during their testing it had issues originally. Just hoping to get it ironed out.


a month ago

Also, just to confirm, do you see any credits on https://railway.com/workspace/usage ?


strongheartedx
FREEOP

a month ago

1465822708334854400


a month ago

Ok


a month ago

!t


a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response passos about 2 months ago


a month ago

Just got a confirmation that it's real, will wait on the team for this.


kanoliban
PRO

a month ago

Hello - I'm also experiencing the same challenge and was billed. How can i be added to this list?


kanoliban

Hello - I'm also experiencing the same challenge and was billed. How can i be added to this list?

a month ago

The coupon is only for new signups.


Status changed to Awaiting User Response Railway about 2 months ago


brody

The coupon is only for new signups.

strongheartedx
FREEOP

a month ago

I'm a new signup. This is my first time ever using the product and I came directly from the link.


Status changed to Awaiting Railway Response Railway about 1 month ago


strongheartedx

I'm a new signup. This is my first time ever using the product and I came directly from the link.

a month ago

Yes, you are, but you did not use the code during signup.


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved brody about 1 month ago


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