Incorrectly charged for free Lenny subscription
strongheartedx
FREEOP

19 days ago

I opened a new Railway account and followed instructions to sign up for the 1yr free Railway Hobby subscription (received from lennysproductpass.com) but was charged for the Hobby plan and the discount was not applied.

My invoice is #VKPYEST8-0001

Closed

13 Replies

passos
MODERATOR

19 days ago

I've never heard of such a promotion in all my years using Railway. Probably not real.


strongheartedx
FREEOP

19 days ago

It's very real - I've gotten the other dozen subscriptions just fine.


passos
MODERATOR

19 days ago

Will wait on someone else then to confirm/deny, just never heard of it.


strongheartedx
FREEOP

19 days ago

All good. It was announced earlier today, and I know during their testing it had issues originally. Just hoping to get it ironed out.


passos
MODERATOR

19 days ago

Also, just to confirm, do you see any credits on https://railway.com/workspace/usage ?


strongheartedx
FREEOP

19 days ago

1465822708334854400


passos
MODERATOR

19 days ago

Ok


passos
MODERATOR

19 days ago

!t


passos
MODERATOR

19 days ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response passos 19 days ago


passos
MODERATOR

19 days ago

Just got a confirmation that it's real, will wait on the team for this.


kanoliban
PRO

19 days ago

Hello - I'm also experiencing the same challenge and was billed. How can i be added to this list?


kanoliban

Hello - I'm also experiencing the same challenge and was billed. How can i be added to this list?

brody
EMPLOYEE

19 days ago

The coupon is only for new signups.


Status changed to Awaiting User Response Railway 19 days ago


brody

The coupon is only for new signups.

strongheartedx
FREEOP

19 days ago

I'm a new signup. This is my first time ever using the product and I came directly from the link.


Status changed to Awaiting Railway Response Railway 19 days ago


strongheartedx

I'm a new signup. This is my first time ever using the product and I came directly from the link.

brody
EMPLOYEE

19 days ago

Yes, you are, but you did not use the code during signup.


Status changed to Awaiting User Response Railway 19 days ago


Status changed to Solved brody 19 days ago


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