Hi everyone,

I’m experiencing a persistent issue with one of my services on Railway.

🚨 Description of the issue

Every time I deploy, the deployment is stuck at:

Initialization → “Taking a snapshot of the code…”

The build never starts and the service stays in this state forever.

🔍 What I observe

• Build logs remain completely empty:

“Waiting for build to start…”

• No clone step, no build step, no container creation.
• Cancelling and redeploying changes nothing.
• Disconnecting and reconnecting the GitHub repo does not fix it.
• Pushing new commits does not trigger an actual build (still stuck).
• Other projects on my account deploy normally — only this service is “frozen”.

📅 Important context

This issue started right after the Nov 25–26 outage (“Deploys and configuration changes delayed”).

It looks like this service’s deployment pipeline became corrupted during that outage.

📝 Logs

There are effectively no logs to show — the build never begins.

Build Logs panel only displays:

“Waiting for build to start…”