Install Railway GitHub App" loop persists even after clean uninstall/reinstall
samurai314
FREEOP

a day ago

I'm trying to connect a GitHub repository to my Railway project ("blissful-serenity") but I'm stuck in a loop.

What I've tried, in order:

Clicked + Add → GitHub Repository in the project canvas → shown the "Install the Railway GitHub App" screen, which says "Your GitHub account is connected. Now install the Railway app..."

Verified on GitHub (github.com/settings/installations) that Railway App is already installed on my personal account, with "All repositories" access and the standard read/write permissions (actions, administration, checks, code, commit statuses, deployments, pull requests, workflows).

Clicked "Refresh" in the Railway popup — no change.

Hard-refreshed the page (Cmd+Shift+R) — no change.

Tried in an incognito window (fresh session, no extensions) — same issue persists, ruling out browser cache/extensions.

Disconnected and reconnected my GitHub account from Railway Account Settings — no change.

Uninstalled the Railway App entirely from GitHub, then reinstalled it via Railway's own "Install GitHub App" flow, completing the full "Install & Authorize" screen and being correctly redirected to backboard.railway.app/login/github/callback and back to Railway.

Despite the fresh install completing successfully, clicking + Add → GitHub Repository again shows the exact same "Install the Railway GitHub App" screen instead of listing my repositories.

Account details:

GitHub username: samurai314

Railway project: blissful-serenity

This looks like the GitHub App installation isn't being recognized/synced on Railway's side even after a clean reinstall. Could you check the connection status on your end?

Awaiting User Response

1 Replies

Railway
BOT

a day ago

Your GitHub account (samurai314) is linked correctly on our side, so the app installation should be recognized. One step worth trying: visit your GitHub installations page, click "Configure" next to the Railway app, and check for any pending permission-update banner at the top of that page - accepting pending updates and then waiting a couple of minutes before retrying in Railway can resolve this. If the loop persists after that, please reply here and we will dig further into the sync on our end.


Status changed to Awaiting User Response Railway 1 day ago


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