Intermittent 403 Forbidden (Error 54113) from Fastly Singapore POP affecting Bangladesh users
raju-h
PROOP

23 days ago

Multiple Railway-hosted applications are intermittently returning 403 Forbidden responses from Fastly's Singapore POP. The block occurs at the Fastly CDN edge layer before requests reach Railway origin servers.

Affected Services

Error Details

  • HTTP Status: 403 Forbidden

  • Error Code: 54113

  • Varnish POP: cache-sin-wsat1880048-SIN (Singapore)

  • Full error: Error 403 Forbidden — Forbidden — Error 54113 — Details: cache-sin-wsat1880048-SIN 1771663479 4089536354 — Varnish cache server

Behavior

  • Intermittent: some requests pass through, others return 403 from the same browser

  • Affects ALL Railway-hosted domains from the same network, confirming it's infrastructure-level

  • Railway HTTP logs show the apps are online and responding normally — the 403 is generated at the Fastly edge before reaching origin

  • Changing Railway deployment region from Singapore to Netherlands did not resolve the issue

Network Details

  • Location: Bangladesh

  • Affected: Multiple broadband ISPs (WiFi)

  • Not affected: Mobile carrier networks (likely route through a different Fastly POP)

  • VPN workaround: Confirmed working (bypasses the SIN POP)

Timestamps (GMT+6)

  • First observed: Feb 21, 2026 ~2:30 PM

  • Still ongoing as of ticket submission

Steps to Reproduce

  1. From a Bangladesh broadband IP, visit any Railway-hosted domain (e.g., archiom.io)

  2. Some requests return 403 from Varnish SIN POP, others pass through normally

  3. Same browser, same URL — results vary per request due to Fastly load balancing across SIN nodes

Expected Resolution: This appears to be an issue with specific nodes in Fastly's Singapore POP incorrectly blocking legitimate traffic. Requesting escalation to Fastly to investigate the SIN POP nodes serving 403 responses.

Solved

4 Replies

windcrestai
PRO

23 days ago

Can confirm same issues with Bangladesh here.


Anonymous
PRO

22 days ago

Same issue outside of Bangladesh


justaashir
PRO

22 days ago

Same issue here from Pakistan


22 days ago

Thank you all for the report, we are going to be looking into this.


Status changed to Awaiting User Response Railway 22 days ago


Railway
BOT

15 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 15 days ago


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