intermittent 502 errors
mikeyliow
PROOP

a year ago

{
    "status": "error",
    "code": 502,
    "message": "Application failed to respond",
    "request_id": "GoaA9TiCRQaodHtKAQeqjw"
}

hey team, this error happens occasionally and its not a service error, the metrics all look fine during that timenot sure where else to look for. Here is the request_id, hoping the team can have a quick look

Solved

3 Replies

Railway
BOT

a year ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


mikeyliow
PROOP

a year ago

hey i might have found out why, when service A calls service B (LLM, connected via railway private network), if it took more than 15s it will 502. Possibly a timeout, is there anyway to modify the timeout duration?


echohack
EMPLOYEE

a year ago

Editing my response here:

I think this 15s timeout is actually application related. We don't have a timeout like this for private networking.


Status changed to Awaiting User Response Railway 11 months ago


Railway
BOT

10 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 10 months ago


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