Intermittent TTFB issues since 6th of June
bhark
PROOP

2 months ago

We're seeing latency spikes and intermittent dropouts since around the 6th or 7th of June across all deployments. We track it here (https://status.balladic.com/) if you're interested.

This seems to line up with the recent Hikari rollout. Is there something we need to handle on our end, or is this purely a Railway-side issue out of our hands?

Thanks in advance,

Adrian on behalf of Balladic

Solved

3 Replies

Railway
BOT

2 months ago

All seven services in your Balladic Core project show healthy deployments, and we don't have any documented platform-wide latency issues or incidents aligned with the June 6-7 timeframe. We also don't have internal context on a "Hikari rollout" to confirm or deny a correlation. To help us investigate further, could you share the X-Railway-Request-Id header from some of the slow or dropped requests? That lets us trace specific requests through our networking layer and determine whether the latency is on our side.


Status changed to Awaiting User Response Railway 2 months ago


bhark
PROOP

2 months ago

The Hikari rollout is written up here: https://blog.railway.com/p/railway-cdn. I'm speculating that this is related, it might not be at all. Deployment health is not in question, this is unrelated.

Here's some affected requests (seconds refering to TTFB):

zXhW10brQKS7nB8d63j4Ww = 4.69s

hAM2wOZrRgWbwyl_63j4Ww = 2.03s

yxXbH7vySwers9c163j4Ww = 2.01s

0CYf2_keQQWR0HoSEuroCg = 1.62s

yYwnUvSBQn2TeG3IEuroCg = 1.01s


Status changed to Awaiting Railway Response Railway 2 months ago


2 months ago

We've been rolling out some changes that should be fixing this. Just want to check are you still seeing these issues? Any recent ids to trace with?


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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