Internal database url stopped working
dseravalli
PROOP

4 months ago

is there an outage? this just started

cause: Error: write CONNECT_TIMEOUT pgvector-rfxj.railway.internal:5432

at connectTimedOut (file:///app/node_modules/.pnpm/postgres@3.4.8/node_modules/postgres/src/connection.js:262:20)

at Timeout.done [as onTimeout] ( _file:///app/node_modules/.pnpm/postgres@3.4.8/node_modules/postgres/src/connection.js:1059:8)

at listOnTimeout (node:internal/timers:590:11)

at process.processTimers (node:internal/timers:523:7) {

code: 'CONNECT_TIMEOUT',

errno: 'CONNECT_TIMEOUT',

address: 'pgvector-rfxj.railway.internal',

port: 5432

Solved

9 Replies

dseravalli
PROOP

4 months ago

public url is down too. trying to redeploy postgres container and thats just stuck. Is there an outage?


dseravalli
PROOP

4 months ago

cant view or create backups either

/orchestrator.RouterLegacyService/ListVolumeInstanceSnapshots UNAVAILABLE: connection error: desc = "transport: Error while dialing: dial tcp 10.64.128.16:50052: i/o timeout"


dseravalli
PROOP

4 months ago

Tried to delete the postgres service to attach it's volume to a new one and now completely stuck 'Applying Changes'

Please asssit


dseravalli
PROOP

4 months ago

Finally resolved itself


4 months ago

Hello,

There was an issue with the host your database was on, and it needed to be rebooted. We have sent you a notification about this.

We are deeply sorry for the impact this has had.


Status changed to Awaiting User Response Railway 4 months ago


brody

Hello, There was an issue with the host your database was on, and it needed to be rebooted. We have sent you a notification about this. We are deeply sorry for the impact this has had.

dseravalli
PROOP

4 months ago

its still happening sporadically. CONNECT_TIMEOUT to the database from other services over the internal url


Status changed to Awaiting Railway Response Railway 4 months ago


4 months ago

I'm not seeing any issues with any of the hosts your apps are on; they all have a clean bill of health according to the metrics.


Status changed to Awaiting User Response Railway 4 months ago


brody

I'm not seeing any issues with any of the hosts your apps are on; they all have a clean bill of health according to the metrics.

dseravalli
PROOP

4 months ago

It's a weird problem I haven't seen until today. I'll deploy a service that depends on the database, it'll get stuck in the queue longer than normal, and then post deploy it gets connection refused to the database until I redeploy the same commit via Railway dashboard. Thank you


Status changed to Awaiting Railway Response Railway 4 months ago


4 months ago

You should be good here, as we have made a myriad of improvements to many aspects of our network over the past 48 hours, but please let us know if you are still seeing issues.


Status changed to Solved dseravalli 4 months ago


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