2 months ago
Connection to redis with internal domain e.g: redis.railway.internal is getting i/o timeout where public domain works perfectly
[update -> public network is failing too]
7 Replies
2 months ago
same here
2 months ago
Same problem for new too. Since 10:30pm
2 months ago
Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.
Status changed to Awaiting User Response Railway • 2 months ago
angelo-railway
Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.
2 months ago
I dont think its fully resolved. Some of the services were connected to redis via internal network then again I tried to redeploy on of my service and getting the same i/o timeout issue https://railway.com/project/5c1e856f-8c06-4fb3-a4c8-dfde235e893a/service/59922a79-8f7c-474e-aa39-40d9d8280f67?environmentId=d126c012-4f15-44b3-bb60-6f75e2860f5e&id=c12a4051-1214-4246-b0ba-35f8249ac9d0#deploy
Status changed to Awaiting Railway Response Railway • 2 months ago
angelo-railway
Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.
2 months ago
My project is also still giving an error. Where it was working normally and connecting to the database, now it can no longer communicate with the database. It keeps showing an IP address that my application cannot access. I configure the internal connection URL in the environment variable.
2 months ago
Seeing network issues with our deployments too. Additionally having issues resolving external host names, grafana cloud, sentry etc.
2 months ago
Hey everyone, apologies that the issue wasn't fully resolved. We had some lingering effects from the disruption that caused networking issues to resurface later in the day. If you're still running into i/o timeouts, a full redeploy (not just restart) of both your Redis/database and application services should help. If it still persists, please open a new thread with your project link and we'll look into it
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago


