Internal network is failing to resolve
pieeee
PROOP

2 months ago

Connection to redis with internal domain e.g: redis.railway.internal is getting i/o timeout where public domain works perfectly

[update -> public network is failing too]

Solved

7 Replies

behappier-app
PRO

2 months ago

same here


master4752
PRO

2 months ago

Same problem for new too. Since 10:30pm


Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.


Status changed to Awaiting User Response Railway 2 months ago


angelo-railway

Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.

pieeee
PROOP

2 months ago

I dont think its fully resolved. Some of the services were connected to redis via internal network then again I tried to redeploy on of my service and getting the same i/o timeout issue https://railway.com/project/5c1e856f-8c06-4fb3-a4c8-dfde235e893a/service/59922a79-8f7c-474e-aa39-40d9d8280f67?environmentId=d126c012-4f15-44b3-bb60-6f75e2860f5e&id=c12a4051-1214-4246-b0ba-35f8249ac9d0#deploy


Status changed to Awaiting Railway Response Railway 2 months ago


angelo-railway

Hey, apologies for the disruption. We identified elevated connections on a single machine in our infrastructure that was causing intermittent internal networking failures. This has been resolved — your internal network connections should be working normally now. Let us know if you're still experiencing issues.

thomaslegal10
PRO

2 months ago

My project is also still giving an error. Where it was working normally and connecting to the database, now it can no longer communicate with the database. It keeps showing an IP address that my application cannot access. I configure the internal connection URL in the environment variable.


jkogara
PRO

2 months ago

Seeing network issues with our deployments too. Additionally having issues resolving external host names, grafana cloud, sentry etc.


chandrika
EMPLOYEE

2 months ago

Hey everyone, apologies that the issue wasn't fully resolved. We had some lingering effects from the disruption that caused networking issues to resurface later in the day. If you're still running into i/o timeouts, a full redeploy (not just restart) of both your Redis/database and application services should help. If it still persists, please open a new thread with your project link and we'll look into it


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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