internal networking issue that requires Railway support to investigate
jbjornson
HOBBYOP

16 days ago

Your pre-deploy migration command is timing out when trying to connect to postgres.railway.internal:5432. Here's what's happening:

The Problem:

DNS resolution is working (both IPv4 and IPv6 addresses resolve correctly)

TCP connections are timing out on both addresses

The Postgres service is online and healthy

Both services are in the same region (us-east4-eqdc4a)

This happened consistently across two consecutive deployments

Why this matters: When DNS works but TCP fails, it's typically a network connectivity issue at the infrastructure level—not a configuration problem on your end. Your DATABASE_URL reference is correct, the Postgres service is running, and the code change in this commit is unrelated.

What to do: This appears to be an internal networking issue that requires Railway support to investigate. The problem is likely:

A firewall/network policy blocking the connection

A routing issue between the services at the infrastructure level

A transient issue with the internal DNS or network layer

Next steps: Contact Railway support with this deployment ID (d11b03f1-7822-4dc6-8ee5-e14879cad81f) and mention:

Pre-deploy migration timing out on postgres.railway.internal:5432

DNS resolves but TCP connections fail on both IPv4 and IPv6

Both services are in the same region and Postgres is online

Error occurs consistently across multiple deployments

They can check the network logs and routing configuration to identify what's blocking the connection.

Solved

2 Replies

Railway
BOT

16 days ago

Your Postgres service ("LL-Postgres") was last deployed on March 29, and platform networking changes since then can cause existing database services to become unreachable even though they appear healthy. Redeploying the Postgres service should restore connectivity - you can do this from the service's deployments tab by clicking the three-dot menu on the latest deployment and selecting "Redeploy".


Status changed to Awaiting User Response Railway 16 days ago


Status changed to Solved jbjornson 16 days ago


jbjornson
HOBBYOP

16 days ago

Redeploying the Postgres service has fixed the issue. I swear I tried that earlier today, but I guess not. Thanks very much for the quick reply and solution!


Status changed to Awaiting Railway Response Railway 16 days ago


Status changed to Solved Railway 16 days ago


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