Internal Server Error: Customer has multiple subscriptions
stagefy-dev
PROOP

2 months ago

We just upgraded to Pro plan, the existing project is becoming 404, new project can't be created completely, when accessed from dashboard it throws 404 too.

Here is a response from one of the endpoints /internal?project

"errors": [

{

"message": "Customer has multiple subscriptions",

"locations": [

{

"line": 23,

"column": 3

}

],

"path": [

"project",

"billingPeriod"

],

"extensions": {

"code": "INTERNAL_SERVER_ERROR"

},

"traceId": "2954953487429372660"

}

],

If anyone from technical team could help out in clearing the duplication, that would help us a lot as we need to deploy asap or if any moderator could escalate it. Thank you

Solved

3 Replies

stagefy-dev
PROOP

2 months ago

Our deployments are pending, Please @Railway


2 months ago

Howdy!
Sorry you ran into this and thank you for your patience! Looks like you encountered a rare bug but i've since manually resolved it. Can you try loading it again?


Status changed to Awaiting User Response Railway 2 months ago


noahd

Howdy!Sorry you ran into this and thank you for your patience! Looks like you encountered a rare bug but i've since manually resolved it. Can you try loading it again?

stagefy-dev
PROOP

2 months ago

Thanks it is working now. Appreciate it!


Status changed to Awaiting Railway Response Railway 2 months ago


Status changed to Solved stagefy-dev 2 months ago


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