Internal server error. Sorry, there seems to be an error. Please try again soon.

AnonymousTRIAL

a year ago

A user is complaining of Internal server error. Please try again soon. When I performed the same action I don't get the error. We are in different locations.

0 Replies

AnonymousTRIAL

a year ago

d3b93095-b812-42d6-8aeb-75715e25ae06


a year ago

Do you have any logs internally on your service? That error doesn’t appear to be one provided by the railway UI or a proxy service like Cloudflare. Most likely a response sent by your application.


a year ago

Also happens for me when attempting to add one of your site’s products to my cart, definitely an application error that should be outputted in your service logs.


AnonymousTRIAL

a year ago

[2024-05-21 12:21:09 +0000] [7] [INFO] Starting gunicorn 22.0.0

[2024-05-21 12:21:09 +0000] [7] [INFO] Listening at: http://0.0.0.0:6049 (7)

[2024-05-21 12:21:09 +0000] [7] [INFO] Using worker: sync

[2024-05-21 12:21:09 +0000] [9] [INFO] Booting worker with pid: 9

4

[2024-05-22 11:56:05 +0000] [7] [CRITICAL] WORKER TIMEOUT (pid:9)

[2024-05-22 11:56:05 +0000] [9] [ERROR] Error handling request (no URI read)

Traceback (most recent call last):

File "/usr/local/lib/python3.8/site-packages/gunicorn/workers/sync.py", line 134, in handle

req = next(parser)

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/parser.py", line 42, in next

self.mesg = self.mesgclass(self.cfg, self.unreader, self.sourceaddr, self.req_count)

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 257, in init

super().init(cfg, unreader, peer_addr)

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 60, in init

unused = self.parse(self.unreader)

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 269, in parse

self.get_data(unreader, buf, stop=True)

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 260, in get_data

data = unreader.read()

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/unreader.py", line 37, in read

d = self.chunk()

File "/usr/local/lib/python3.8/site-packages/gunicorn/http/unreader.py", line 64, in chunk

return self.sock.recv(self.mxchunk)

File "/usr/local/lib/python3.8/site-packages/gunicorn/workers/base.py", line 203, in handle_abort

sys.exit(1)

SystemExit: 1

[2024-05-22 11:56:05 +0000] [9] [INFO] Worker exiting (pid: 9)

[2024-05-22 11:56:06 +0000] [7] [ERROR] Worker (pid:9) was sent SIGKILL! Perhaps out of memory?

[2024-05-22 11:56:06 +0000] [10] [INFO] Booting worker with pid: 10

2


AnonymousTRIAL

a year ago

Above is my Deploy Logs


a year ago

Appears there’s an internal issue in your application then. Nothing we can do about it without access to the project or source.


AnonymousTRIAL

a year ago

I'm not having any error with my application but I will have to check still.


a year ago

your screenshot would disagree with you