Internal Server error. There seems to be an error, please try again later.

Anonymous
TRIAL

a year ago

Please is there an official channel to make a complaint on Railway other than this Discord platform? This is the third time I'm raising this issue of my Postgres database disconnecting from my Django application occasionally. I have 12 of my client's application on Railway and I discovered this server error in each of them lately. Nobody seems to be helping here.
Project ID: d3b93095-b812-42d6-8aeb-75715e25ae06

0 Replies

Anonymous
TRIAL

a year ago

Internal Server error. There seems to be an error, please try again later.

coderjoshdk
TRIAL

a year ago

Everything you send here in the discord, is mirrored on the more official https://help.railway.app/.

But as for your error, I don't think this is a railway error. There could be a few reasons why the DB fails to respond. In short, some config + some query don't like each other. For example, if you have a query that has a large text field as part of the where clause.

Would you mind sending the statement that causes the crash?

raflymln
TRIAL

a year ago

no it's not, it's just the log appears to be an error, but not an error

raflymln
TRIAL

a year ago

connection reset by peer is happens because the app is running while the database is disconnected, maybe you activate app sleeping?

Internal Server error. There seems to be an error, please try again later. - Railway Help Station