an hour ago
Project ID: 4419485f-4b00-4711-8ed5-bd475206b2c1
Service ID: 7ed40169-864b-4f90-9f8e-fcf744212558
Issue:
My custom domain SSL provisioning is stuck and Chrome shows:
NET::ERR_CERT_COMMON_NAME_INVALID
Railway networking shows:
“Waiting for DNS update”
DNS is already propagated globally:
apex A record -> 66.33.60.193
www CNAME -> ueszx4ri.up.railway.app
TXT verification record exists and validates
An internal Railway agent identified an invalid sfo region key inmultiRegionConfig blocking all updates and SSL provisioning.
Attempting to patch/update the service fails because the invalid region config cannot be removed from the service state.
Can a Railway staff member please clear/remove the invalid sfo region entry from this service so SSL provisioning can complete?
Thank you.
2 Replies
Status changed to Open Railway • about 1 hour ago
an hour ago
Additional context from Railway Agent:
The issue appears to be a platform-side config corruption involving an invalid/deprecated sfo region key in multiRegionConfig.
Attempts to update the service region fail validation because the invalid sfo enum cannot be removed through the UI/API.
Project ID:
4419485f-4b00-4711-8ed5-bd475206b2c1
Service ID:
7ed40169-864b-4f90-9f8e-fcf744212558
This appears to be blocking:
service updates
SSL issuance
custom domain validation
DNS/TXT verification is already configured and globally propagated.
If someone can check this I’d appreciate it. @railway-support @moderator
an hour ago
If you're adding a www domain, make sure the TXT record exists on _railway-verify.www. If you're adding your root domain, you should be adding a CNAME record to your root domain and a TXT record to _railway-verify. You should not be using A records.
If your DNS provider does not support adding CNAME records on root domains, I'd recommend switching to Cloudflare's DNS service, as they support CNAME flattening (using CNAME records on root domains).
https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/