Invalid "sfo" region in multiRegionConfig is blocking all operations and preventing config reads/writes
ben-adewa
HOBBYOP

4 days ago

Help needed need with the following: Invalid "sfo" region in multiRegionConfig is blocking all operations and preventing config reads/writes

  • Service has invalid multi-region config with region "sfo"
  • Environment is stuck and won't accept any config updates
  • Need to clear the corrupted config or restore from last good state
  • Variables were lost when we attempted to remove/recreate the service
Solved

2 Replies

Railway
BOT

4 days ago

The region identifier "sfo" is not valid. The supported identifiers are us-west2, us-east4-eqdc4a, europe-west4-drams3a, and asia-southeast1-eqsg3a as listed in our regions docs. Your service "mycelia-os-fresh" is currently deployed successfully, while the copy "mycelia-os-fresh-6GVU" is in a crashed state. If the invalid multiRegionConfig was set via a railway.toml or railway.json file in your repo, updating that file to use a valid region identifier (or setting multiRegionConfig to null to clear it) and redeploying should resolve the stuck state. If you're unable to update the config through the dashboard at all, try using the Railway CLI with railway scale us-west2=1 to overwrite the region config, or remove the config-as-code file from your repo and redeploy.


Status changed to Awaiting User Response Railway 4 days ago


codydearkland
EMPLOYEE

3 days ago

We've corrected this through a couple of different paths. The regions should resolve correctly now because of changes we added in the backend, but if they aren't resolving you can fix this by going into your service, and selecting Settings and scrolling down to Scale where you should see a drop down for setting the correct region now. That will let you correct this without having to contact support. This control was added today, and if the automatic recovery didn't happen, should let you get back up and running.


Status changed to Solved codydearkland 3 days ago


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